Lounge Review: Singapore Airlines SilverKris Business Class Lounge
Introduction
Having gotten to the airport at 5:30am to check-in my bag, I was ready for some breakfast and coffee at the lounge. Originally, I thought I was headed to the Air Canada Lounge, but it wasn’t open. However, I saw the opening of the SilverKris Lounge at London Heathrow's Terminal 2, and immediately felt the familiar wash of relief that comes with entering a premium airline lounge. It was a crisp autumn morning, and I had just navigated the bustling terminal, my mind already on the long-haul flight to Toronto that awaited me. But first, I had a few hours to indulge in the comforts of Singapore Airlines' business class lounge in London.
The SilverKris Lounge, accessible to Singapore Airlines' business class passengers and Star Alliance Gold members, promised to be an oasis of tranquility amidst the chaos of one of the world's busiest airports. As a frequent flyer who's experienced lounges across the globe, I was eager to see how this one would measure up. It does.
The Lounge
Upon entering, I was immediately struck by the lounge's sophisticated design. The space exuded a warm, inviting atmosphere with its rich wood paneling, soft lighting, and plush furnishings in a palette of earthy tones. Floor-to-ceiling windows stretched along one side of the lounge, offering expansive views of the tarmac and flooding the area with natural light.
The lounge was thoughtfully segmented into various zones to cater to different traveler needs. Near the entrance, a spacious dining area beckoned with its array of seating options, from intimate tables for two to larger communal settings. Further in, I discovered a more relaxed space with comfortable armchairs and sofas, perfect for those looking to unwind or catch up on some reading.
For business travelers needing to stay productive, a dedicated work area was equipped with individual workstations, each outfitted with power outlets and USB ports. The steady hum of soft conversations and the gentle clinking of cutlery created a pleasant background ambiance, neither too quiet nor overwhelmingly noisy.
One standout feature was the 'productivity pods' – semi-private spaces designed for focused work or quiet relaxation. These cleverly designed nooks offered a sense of privacy without feeling claustrophobic, each equipped with a comfortable chair, small table, and its own lighting control.
Despite it being a busy morning, the lounge didn't feel crowded. There was a steady flow of travelers, but the thoughtful layout ensured that everyone could find their own space without feeling cramped.
Breakfast
As the aroma of freshly brewed coffee wafted through the air, I made my way to the breakfast buffet. The spread was impressive, catering to both Western and Asian palates. The hot section offered a variety of options: fluffy scrambled eggs, crispy bacon, sausages, and perfectly grilled tomatoes for those craving a full English breakfast. For a healthier start, there was a selection of steamed vegetables and congee with various toppings. The chicken congee was excellent.
The cold section was equally great. A rainbow of fresh fruits – vibrant berries, juicy melons, and crisp apple slices – sat alongside a variety of yogurts and cereals. For those with a sweet tooth, there were freshly baked pastries, their buttery aroma mingling with the scent of coffee.
Speaking of coffee, the beverage selection was great. A coffee machine offered everything from espressos to cappuccinos, while a selection of premium teas catered to those preferring a gentler caffeine hit. Fresh juices and smoothies provided refreshing alternatives.
Shower Rooms
I was pleased to find no wait for a shower room, though I noticed a digital queue system in place for busier times – a thoughtful touch that prevents the need for physical queuing. The attendant greeted me with a warm smile and directed me to a spotlessly clean shower suite.
Stepping into the spacious shower room, I was immediately impressed by the attention to detail. The space was immaculately maintained, with gleaming surfaces and not a water spot in sight. Plush towels were neatly folded on a heated rack, promising warmth after my shower.
The shower itself was a rainfall-style fixture with excellent water pressure – a luxury not always guaranteed in airport lounges. The toiletries provided were from a high-end brand, offering a range of shower gel, shampoo, and conditioner with a subtle, refreshing scent.
One particularly noteworthy feature was the integrated steam-free mirror, ensuring I could start my grooming routine immediately after showering without waiting for the mirror to clear. A powerful hair dryer and a range of other amenities – from dental kits to shaving supplies – were readily available.
The shower experience was rejuvenating, washing away the weariness of travel and leaving me feeling refreshed and ready for my upcoming flight.
Conclusion
The lounge had exceeded my expectations in several ways, standing out as a premium lounges I've experienced around the world.
The thoughtfully designed space catered to various traveler needs, from the productive business person to the leisure traveler seeking relaxation. The breakfast offerings were diverse and high-quality, satisfying a range of tastes and dietary requirements. The shower facilities, often an afterthought in some lounges, were here a highlight, offering a truly refreshing experience.
For business class passengers and Star Alliance Gold members traveling through London Heathrow, the SilverKris Lounge offers a superior pre-flight experience. It embodies the premium quality and attention to detail that Singapore Airlines is known for, providing a tranquil space to work, dine, or relax before your journey.
